Today's Argh Moment

I work for a dentist.  I submitted a claim for a patient recently and today I received a two page response in a large 8 1/2" by 11" envelope.  As you can see in the photo, the insurance company paid 92 cents postage.  Anyone with an ounce of sense would have folded the two sheets of paper into thirds, slid them into a normal business letter envelope and mailed it for 46 cents.

Things like this make me SO crazy.    

This is obviously one more irksome reason why insurance premiums are so high.

Argh!